Established for the purpose of operational time saving, partner satisfaction and effective customer relations management, the Tarım KrediCall Center 444 48 55 (444 4 TKK) has communicated with more than 120 thousand partners since the day it was opened.

Türkiye Tarım Kredi Kooperatifleri and Assist The call center, which was opened in Samsun in January 2019 in cooperation with the aim of resolving suggestions, requests and complaints regarding Tarım Kredi products and services as soon as possible, was met with great interest in its first year.

The Tarım KrediCall Center, which will celebrate its first anniversary in January 2020, continues to contribute to Tarım Kredi Kooperatifleri in providing effective technology-based customer relations management.

The call center, which plays an important role in determining strategic goals with the information reserve it has created, has received great interest in a short time. The call center, where information about products and services is provided, new partners are registered, and inactive partners are contacted and their return is ensured, also carries out special marketing activities.

The call center, which was established for the purpose of saving operational time, contributing to the corporate image and trust element, and opened especially for partner satisfaction and effective customer relations management, reached tens of thousands of partners in a short time.

Information, request and complaint calls made to the 444 48 55 (444 4 TKK) Tarım KrediCall Center are first finalized and closed by customer representatives. Calls that customer representatives cannot finalize are directed to the relevant units of the General Directorate and companies according to their subject.

Since the day it started operating, with the increasing satisfaction and interest of the country's farmers, 15 thousand calls have been answered by the Call Center, and communication has been established with more than 120 thousand partners on the issues requested by the organizational units.